At The Elegant House, every project sort with a conversation — not a catalogue. whether you are looking to repair a beloved piece or commission something completely new, we keep the process simple, personal, and hands-on from start to finish
How We Work
Your First Enquiry
You can reach us by phone, email or social media or directly through our website. For the very last message, we take time to listen, answer questions, and understand exactly what you need.
Repairs & Reupholstery
We make the process effortless from start to finish. Your piece is collected from your home and delivered back once complete, fully protected and ready to enjoy.
When it comes to fabric, you have complete freedom:
- Refine your ideas and design preferences
- Take precise measurements
- Provide an estimated timeline and price
Bespoke Furniture Commissions
When it comes to new furniture, we meet either in person or via Zoom to explore your vision.
During this consultation we:
- Refine your ideas and design preferences
- Take precise measurements
- Provide an estimated timeline and price
From there, your design is brought to life in our workshop — every element made by hand, from scratch, with no shortcuts or pre-built components.
Craftsmanship
Our upholsterer, Yaser Alrifai, brings more than 30 years of experience to each piece. His expertise ensures that whether it is a complex new design
Delivery & Aftercare
Once complete, your furniture is carefully wrapped, delivered, and fitted into your home by us personally.
Every item leaves our workshop in immaculate condition, ready to be enjoyed for years to come.
Our Difference
Most furniture companies ask you to choose from what they already have. We work differently. Every piece we make is shaped by you – your home, your taste, your life. The result is furniture that feels truly personal, with the quality and longevity to match.